The Covid-19 Pandemic has exposed the Achille’s heel, as well as a ripe opportunity, in sub- Saharan Africa’s trade and payments landscape. Chipo Mushwana, Executive of Emerging Payments at Nedbank explores the challenges and solutions to support the continent’s consumer and business population in economic recovery. Various studies place the rate of financial inclusion in …

BACKGROUND Standard Bank Group is the largest African banking group by assets; US$170bn, and an employee headcount of 55,000. Founded over 150 years ago, the business is a client-centered, digitally enabled financial organization. It has a presence in 20 countries on the African continent — building its first franchise in the sub-Saharan region 30 years ago …

The global pandemic has created an unprecedented digital banking pivot point. Customers are now more demanding than ever before. Business as usual is simply not enough. Banks and financial institutions are facing real challenges in moving away from product centricity and legacy technologies to customer centricity and personalised seamless solutions. Most financial institutions entered a …

The cyber-threats and security risks that threaten the banking industry have the potential to cause significant damage, as has been evident in past incidents that have led to monumental losses of both funds and financial data. It’s important for banks to define, understand and mitigate the cybersecurity risks.  We caught up with Itumeleng Makgati, Group …

The global pandemic has created an unprecedented digital banking pivot point. Customers are now more demanding than ever before. Covid-19 triggered a reduction in the usage of ATMs and cash. Fewer stores were open, and for many people, touch screens and keypads were potential vectors of infection. Instead consumers found themselves utilizing digital payments including contactless, …