2024 Agenda

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  • BTA Day One
  • BTA Day Two
  • BTA Day One
Registration and Networking
07:30 AM - 08:45 AMRegistration and Networking
08:45 AM - 09:00 AMChairman Welcome Address By Brad KirstenPresenter at BradKirsten.com
Banking Transformation Africa
09:00 AM - 09:30 AMBanking Resilience and Digital Innovation: Navigating Africa’s Financial Landscape By Lerato BodibeChief Executive Officer at ROCVEST Systems
09:30 AM - 10:15 AMPanel Discussion: Revolutionising Banking: What Does the Future Look Like?
  • What does the future hold for bank branches?
  • How is our relationship with money evolving as we move towards a cashless society?
  • What are the key areas of growth and opportunity that banks should prioritise?
  • How do banks need to adapt to meet shifting customer expectations?

Panelists:

Dr Lance Shingai Mambondiani, Group Chief Executive Officer, Coronation Financial Holdings, Zimbabwe

Cheslyn Jacobs, Chief Commercial Officer, TymeBank, South Africa

Stephen Joannides, Vice President, Banking, TransUnion South Africa

 

Moderator:

Brad Kirsten, Presenter, BradKirsten.com

Banking Transformation Africa
10:15 AM - 10:45 AMAI Secrets For Success By Anthony MorrisChief Industry Transformation Officer, nCino, Canada

Sponsored by Banking Transformation Africa

 

  • AI is HYPE, AI is topical, AI is all the rage. However, secrets to success include clear focus on what you’re solving for and how to execute an ongoing transition to practical, realistic, and compliant value from the tech, otherwise, what’s the point!
  • Like any new technology, the hype typically exceeds practical problems. AI is no different. In this session we will hear how to focus on the business problem and how to use AI to solve for it from the ground up. 
Morning Break, Networking and Exhibition
10:45 AM - 11:15 AMMorning Break, Networking and Exhibition
11:15 AM - 12:00 PMPanel Discussion: Transformation for Traditional Banks: Exploring African Success Stories
  • How have “traditional” banks reacted to a more digital landscape?
  • What are the key drivers of disruption in banking and how can banks capitalise?
  • What does a digital journey look like for today’s financial institutions?
  • What are the main challenges and opportunities for the future?

Panelists:

Ken Chitando, Managing Director, AFC Commercial Bank, Zimbabwe

Sam Mohatle, Head of Digital Banking, FNB, Lesotho

Sivan Lapidus, Senior Design Director, Absa Group

 

Moderator:

Brad Kirsten, Presenter, BradKirsten.com

12:00 PM - 12:45 PMPanel Discussion: Transforming Customer Experience: The Power of Personalised Banking

Panelists:

Sherwin Barlow, Senior Manager, Head of Enterprise Engagement Services,  MTN, South Africa

Jonathan Mundell, Chief Executive Officer, In On Africa (IOA), South Africa

Matthew Bray, Partner: Platform Specialist, Fico

 

Moderator:

Brad Kirsten, Presenter, BradKirsten.com

Lunch Break, Networking, and Exhibition
12:45 PM - 01:45 PMLunch Break, Networking, and Exhibition
01:45 PM - 02:15 PMHyper-Personalisation across the Customer Lifecycle By Matthew BrayPartner: Platform Specialist, Fico, South Africa

Sponsored by  Banking Transformation Africa

 

 

 

Banking Transformation Africa
02:15 PM - 02:45 PMInternational Insights: How are Payments Regulated in Europe? What is new? By Monica Monacoanaging Director, TrustEuAffairs, Belgium
02:45 PM - 03:10 PMFireside Chat: Strategic Priorities for African Payments Leaders: Enabling Instant Payment Integration, Prevent Fraud, and Secure Seamless Operations
  • What is keeping payment leaders awake at night? Explore the key challenges with payment transformation and discover potential solutions
  • What are payment leaders doing to remain competitive and innovative in a rapidly changing ecosystem?
  • Where are the best opportunities to develop new solutions, win customers, and claim market share?
  • How do you ensure a seamless customer experience?

Speakers:

Brad Gillis, Head: Payments Rest of Africa, Standard Bank

Andrew Pillay, International Team Lead, Peach Payments

Moderator:

Brad Kirsten, Presenter, BradKirsten.com

03:10 PM - 03:40 PMPanel Discussion: Forging a Clear Path for Africa’s Payment Industry: Collaboration Between Financial Institutions and Regulators
  • Digital payment regulation and its impact on financial inclusion in Africa
  • Addressing the continuing race between fast-moving innovation and the pace of regulation updates
  • Transparency and the interchanging of data – subject to customers’ privacy requirements
  • Finding the balance: Seizing the limitless potential of new and disruptive technologies while complying with regulation
  • Should banks pivot to crypto and blockchain: A look at regulatory compliance
  • CBDCs development: Discussing the journey so far

Panelists:

Monica Monaco, Managing Director, TrustEuAffairs, Belgium
Kumaran Selvarajalu, Senior General Manager: Payments, Banking Association South Africa

Kim Dancey, Director of Regulatory Affairs (Payments), Yoco

Nompikazi Majola, Head Payments Interbank and Regulatory, Standard Bank

 

Moderator: 

Brad Kirsten, Presenter, BradKirsten.com

Afternoon Break, Networking and Exhibition
03:40 PM - 04:10 PMAfternoon Break, Networking and Exhibition
04:10 PM - 04:55 PMPanel Discussion: Cross Border Payments

Powered  byBanking Transformation Africa

  • What are the main contributing factors of the high costs of remittances in the SADC region?
  • How has the intra-SADC corridor approach taken effect and to what extent has collaboration played a part?
  • Banks and non-banks, fintechs, MNOs – what barriers are they facing?
  • How is regulation enabling innovation, including by fintechs?  
  • How does the SADC cross-border payments approach compare to cross-border payments initiatives on the continent and globally?
  • What is vital for the success of SADC cross-border payments?

Panelists:

Julian Warnasuriya, FNB, South Africa 

Maxine Hlaba, Manager: Executive Secretariat, SADC Banking Association, South Africa

Moderator:

Tshepo Rakhibane, Head: Stakeholder Engagements in Africa, BankservAfrica, South Africa

04:55 PM - 05:20 PMFireside Chat: Navigating a Digital Payments Future
  • What does the evolving payments landscape look like today?
  • How has fintech disrupted the payments ecosystem and what does this mean for banks?
  • A cashless future: How do banks react to the trend towards a cashless society
  • How can banks innovate their payment infrastructure to stay in the game?

Panelists:

Diederik Bruggink, Head of Payments, Digital Finance and Innovation, WSBI-ESBG, Belgium

Sean Ndongeni, Senior Specialist: Payment Partnerships, Absa 

Moderator:

Kim Dancey, Director of Regulatory Affairs (Payments), Yoco

05:20 PM - 05:30 PMChairman Closing Remarks Day One
05:30 PM - 06:30 PMCocktail Reception

Sponsored by Banking Transformation Africa

  • BTA Day Two
Registration and Networking
07:30 AM - 08:45 AMRegistration and Networking
08:45 AM - 09:00 AMChairman Opening Remarks By Brad KirstenPresenter at BradKirsten.com
09:00 AM - 09:30 AMFireside Chat: Integrating AI and Machine Learning in Banking Operations
  • Exploring the challenges of integrating AI and ML, including data integration, model development, scalability, and infrastructure requirements
  • What are the best practices and solutions?
  • How to establish a robust data management platform?
  • Managing investments in scalable computing resources, including cloud infrastructure and high-performance computing clusters?
  • How to establish a framework for deploying and monitoring machine learning models?

Speaker:

Dr Alet Smith, General Manager – Business Intelligence Competency Centre, MTN

Moderator: Pragashani Reddy, Executive: Digital, Absa Relationship Banking Exco, Absa, South Africa

09:50 AM - 10:15 AMPanel Discussion: Data Management and Analytics in Revolutionising Banking Services: Extracting Insights
  • How is data re-shaping business decisions for banks?
  • How do banks efficiently collect, consolidate, and use data at scale?
  • As a sector, are we maximising customer insights to drive personalisation and customer experiences?
  • How can AI uncover growth opportunities for banks through data-driven innovation?
  • How do businesses ensure data governance and privacy compliance?

Panelists:

Marianne Kekana, Chief Data and Analytics Officer, FNB ConnectMe, South Africa

Lazola Ndamase, Head of Data Enablement & Analytics, Nedbank, South Africa

Bradley Smith, Engineering Lead: Data and Analytics, Standard Bank, South Africa

Moderator: 

Brad Kirsten, Presenter, BradKirsten.com

Morning Break and Networking
10:15 AM - 10:45 AMMorning Break and Networking
10:45 AM - 11:15 AMFireside Chat: Cybersecurity Threats in Banking: Safeguarding Financial Institutions Against Evolving Risks
  • Fortifying cybersecurity in a digital-first era 
  • What is the future of fraud prevention?
  • Digital banking security risks and best practices 
  • How to unlock the power of digital banking through security technology?

Speaker:

Itumeleng Makgati, Divisional Executive: Group Technology, Nedbank, South Africa 

Moderator:

Kamogelo Motshidi, Chief Operations Officer, Zora

Banking Transformation Africa
11:15 AM - 11:45 AMSetting the stage for BNPL By Craig NewbornFounder and Chief Executive Officer at PayJustNow
11:45 AM - 12:30 PMFireside Chat: Thriving in a Digital Lending Future
  • How is the increase in digital lending reshaping the sector?
  • Why digital approaches should be seen as an opportunity for competitive differentiation, not a threat
  • How to leverage AI, machine learning, and predictive analytics in lending decisions
  • How is the rise of embedded lending solutions changing the landscape?

Speakers:

Anthony Morris, Chief Industry Transformation Officer, nCino

Phiwokuhle Mlotshwa, Head of Digital Products: Secured Lending, Absa

Moderator:  

Brad Kirsten, Presenter, BradKirsten.com

Lunch Break, Networking, and Exhibition
12:30 PM - 01:30 PMLunch Break, Networking, and Exhibition
01:30 PM - 02:00 PMFireside Chat: Innovations in SME Lending and Credit – What Comes Next?

Ryan Cohen, Co-Founder and Chief Relationship Officer, Merchant Capital

Craig Newborn, Founder and Chief Executive Officer, PayJustNow

Moderator: 

Brad Kirsten, Presenter, BradKirsten.com

Banking Transformation Africa
02:00 PM - 02:30 PMThe Rise of Digital Identity in Lending: Fraud Prevention, Data Privacy and Customer Onboarding By Amritha ReddySenior Director for Solutions at TransUnion Africa
Afternoon Break, Networking and Exhibition
02:30 PM - 03:00 PMAfternoon Break, Networking and Exhibition
03:00 PM - 03:45 PMPanel Discussion: A Fintech Ecosystem Opportunity
  • Will fintech challengers dominate the future, or will traditional banks maintain their presence?
  • Collaboration vs. Competition: How crucial are partnerships between fintech and banks?
  • In the emerging fintech ecosystem, where do traditional banks find their place?
  • Amid fintech disruption, what exciting transformations can we anticipate in the market’s future?

Panelists:

Akhona Bashe, Lead: Strategic Partnerships and New Capability Development, Liberty Group, South Africa

Christopher Gwanmesia, Partnerships Manager (Africa), Bamboo, South Africa

Moderator:

Danielle Lawrence, Interim Chief Operating Officer, Fintech Association of South Africa

 

03:45 PM - 04:30 PMPanel discussion: Open Banking and API Ecosystems: Shaping Collaborative Finance
  • How is open banking evolving, and what does this mean for the banking industry?
  • How can banks leverage APIs to drive innovation in financial products and services?
  • Customer impact: How is Open Banking benefiting the customer and can we do more?
  • As the API landscape develops, what are the key considerations for designing and managing a secure, scalable future?
  • How can we foster collaboration between banks and fintechs for mutual growth?

Panelists:

Alcinda Massango, Head: Transactional Banking Sales Enablement, Rand Merchant Bank, South Africa

Devina Maharaj, Head: API Channel, Investec, South Africa

Steven Valoi, Head: Open and Integrated Payment Systems, Standard Bank, South Africa

Pearl Tuling, Product Partnership Manager, Chenosis, South Africa

Moderator: 

Nqobile Kubheka Mhlanga, Digital Marketing Manager, Standard Bank

04:30 PM - 04:40 PMChairman Closing Remarks By Brad KirstenPresenter at BradKirsten.com
End of Summit: Farewell Drinks and Networking
04:40 PMEnd of Summit: Farewell Drinks and Networking