2023 Agenda
- BTA Day One
- BTA Day Two
- BTA Day One
07:00 AM - 08:45 AMRegistration and Networking
08:45 AM - 09:00 AMChairman Opening Remarks
09:00 AM - 09:30 AMUnlocking Banking Potential in Africa: What Does the Future Looks Like?
- The future of digital banking in Africa and its impact on the continent’s Economy
- Navigating limited digital infrastructure: Overcoming challenges of low connectivity and mobile coverage for digital banking services
- Driving financial inclusion via customer adoption – enlightening customers on embracing new technologies
- Traditional banks’ digital era success: Embracing resilience, agility, and innovation to outperform fintech challengers
- Climate change, ESG, and financial services: How digitisation and sustainability go hand in hand
09:30 AM - 10:00 AMThe Evolution of Digital Banking: Leveraging Digital Innovation for Customer-Centricity and Corporate Growth
10:00 AM - 10:30 AMFireside Chat: Exploring Innovation in Mobile Banking
- Mobile banking apps – what are the new expectations, and are they meeting customer needs?
- Which significant trends are influencing the development of banking applications?
- How do Neobanks lift the bar for mobile banking apps?
- Is there anything we can do to make mobile payments even more accessible and frictionless than it already is today?
- What does the future of mobile payments bring in terms of features and devices?
Speaker:
Pearl Nkrumah, Executive Director – Retail and Digital Banking, Access Bank, Ghana
10:30 AM - 11:00 AMMorning Break and Networking
11:00 AM - 11:45 AMPanel Discussion: Aligning Leadership and Culture for a Digital Future
Panelists:
- Irene Embi Akiy, Executive Head of Digital Transformation – Group Client Solutions, Standard Bank, South Africa
- Pearl Nkrumah, Executive Director – Retail and Digital Banking, Access Bank, Ghana
- Sam Mohatle, Head of Digital Banking, FNB, Lesotho
- Kwaku Debrah, Partner and Co-Lead for Financial Services Practice, Partners in Performance, South Africa
Session sponsored by:
11:45 AM - 12:30 PMPanel Discussion: Delivering a World-class Customer Experience: Best Practices for Digital Banking
Panelists:
- George Korley, Head, Group Digital Enablement, Ecobank, Ghana
- Sherwin Barlow, Senior Manager – Head of Enterprise Engagement Services, MTN, South Africa
Session sponsored by:
12:30 PM - 01:00 PMBanking in the Cloud: Opportunities and Challenges
02:00 PM - 02:30 PMTransformative APIs By Yolanda KopeChief Revenue Officer at Chenosis, South Africa
Session sponsored by
02:30 PM - 03:00 PMHyper-personalisation Banking
03:00 PM - 03:30 PMAfternoon break
03:30 PM - 04:00 PMRethinking Banking with AI: The Automation Revolution
04:00 PM - 04:30 PMBuilding the Next Generation Banking Platform: Lessons Learned and Way Forward
04:30 PM - 04:30 PMEnd of Day One
- BTA Day Two
07:00 AM - 08:45 AMRegistration and Networking
08:45 AM - 09:00 AMChairman Opening Remarks By Kgomotso MotshidiManaging Director, The Zora Group, South Africa
09:00 AM - 09:30 AMPanel Discussion: Mitigating Risk with Technology: Exploring Real-Time Fraud Detection in Banking
Panelists:
- Itumeleng Makgati, Group Information Security Executive, Standard Bank, South Africa
- Dirk le Roux, Chief Executive Officer, SprintHive, South Africa
Moderator:
- Kgomotso Motshidi, Managing Director, Zora Group, South Africa
09:30 AM - 10:00 AMEmerging Threats and Future Trends in Fraud By Thuso SegopoloChief Growth Officer at SprintHve, South Africa
Session sponsored by
10:00 AM - 10:30 AMBarko Financial Services and HID Partner Together for Secure Biometric Authentication for In-Branch Customers By Tielman WaltersChief Technology Officer at Barko Financial Services, South Africa
Session sponsored by:
10:30 AM - 11:00 AMMorning Break and Networking
11:00 AM - 11:45 AMPanel Discussion: Data-Driven Banking – Harnessing the Power of Information with Technology
Panelists:
- Nollie Maoto, Chief Data and Analytics Officer – Merchant Services, FNB, South Africa
- Lazola Ndamase, Head of Data Insights & BI/MI, Absa Group, South Africa
- Murendeni Nemukula, Head: Management Information BI and Analytics, Bidvest Bank Limited
- Esther Munyi, Chief Data & Analytics Officer, Sasfin, South Africa
11:45 AM - 12:30 PMPanel Discussion: Web 3, Crypto and Blockchain: Is the Banking Industry Ready
12:30 PM - 01:30 PMLunch Break, Networking, and Exhibition
01:30 PM - 02:00 PMFuture of Payments: Trends, Technology and Shifts in Digital Payments in Africa By Osahon AkpataGroup Head, Consumer Payments, Ecobank Transnational Incorporated, Nigeria
02:00 PM - 02:45 PMPanel Discussion: Payment and Transaction Innovation – What Does This Mean for Banks?
Panelists:
- Chipo Mushwana, Executive Emerging Innovation & Payments, Nedbank, South Africa
- Osahon Akpata, Group Head, Consumer Payments, Ecobank Transnational Incorporated, Nigeria
- Marijke Guest, Executive for Enterprise Payments and CIO: Corporate Investment Banking in Group Technology, Nedbank, South Africa
02:45 PM - 03:15 PMAfternoon break
03:15 PM - 04:00 PMPanel Discussion: Forging a Clear Path for Africa’s Banking Sector: Collaboration between Banks and Regulators
- Digital banking regulation and its impact on financial inclusion in Africa
- Transparency and the interchanging of data – subject to customers’ privacy requirements
- The future of digital currencies – How close are central banks to creating a viable CBDC, and how would they work in practice?
- Exploring the role of banks in issuing digital currencies
- Seizing the limitless potential of new and disruptive technologies while complying with regulation
- Should banks pivot to crypto: A look at regulatory compliance
- Innovation meets regulation – What role do culture and technology play in re-writing regulation
- Banks vs. Fintechs: how to balance innovation and Regulations
04:00 PM - 04:30 PMUsing Data and New Technologies to Transform Digital Lending in Africa
04:30 PM - 05:15 PMPanel Discussion: Collaborative Digital Lending: The Next Step in Financial Inclusion
05:15 PM - 05:15 PMEnd of Summit